Dreamy days broussard la5/21/2023 ![]() ![]() If you cancel your order BEFORE it has been shipped, you will be assessed a 5% cancellation fee before credit is issued. We strictly adhere to the following cancellation policy: Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. During this process we incur irreversible fees. If you need to exchange it for the same item, send us an email at and we will send you a complimentary shipping label. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.Īll orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. We replace items if they are defective or damaged. Please pack/return the item carefully so it is not damaged upon its return. If you receive a refund, the cost of return shipping label will be deducted from your refund. You will be responsible for paying for shipping costs for returning your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and e-mail a digital store credit or refund based on your preference. UPS Next Day Shipping: 1 Business Days, this includes tracking, insurance & guaranteed delivery on the date.UPS Two Day Shipping: 2 Business Days, this includes tracking, insurance & guaranteed delivery on the date.UPS Ground: 1 - 5 Business Days, depending on the region.USPS First Class Package: 2 - 5 Business Days, depending on the region. This includes tracking.(This option has been added by popular request, Osswald NYC is not responsible for this option) This is standard mail and does not include a tracking. USPS First Class Mail: 3 -7 Business Days, depending on the region.Orders are fulfilled Mondays, Wednesdays and Fridays. Two-day shipping for CONUS orders is $25, and next-day shipping is $40 express shipping will be via UPS. Ground shipping for all CONUS orders under $100 will be auto calculated by weight and carrier for best rate, and free for all CONUS orders over $100 ground shipping will be via USPS. Osswald NYC uses both USPS and UPS for shipping. ![]()
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